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AVIC-S1 Firmware Update Notice

August 9, 2007

Dear Valued Customer:

Re: Free Firmware Update for AVIC-S1 to Address Recurring Pop-up Messages

We would like to inform you of the availability of a free AVIC-S1 firmware update to address recurring pop-up messages notifying users of the availability of the 2007 Map Data Upgrade, which is scheduled to be available for purchase on SD card in September 2007.

Pioneer has become aware that beginning on or about July 1, 2007, AVIC-S1 users began receiving recurring pop-up messages advising them that the map data on their AVIC-S1 was older than one year and recommending that they upgrade to more current map data, i.e., purchase the 2007 Map Data Upgrade.

These pop-up messages may cause confusion and/or annoyance to some AVIC-S1 users. However, the performance of the AVIC-S1 is not otherwise affected and the 2006 Map Data that came with the AVIC-S1 will continue to operate normally, even if the 2007 Map Data Upgrade is not purchased.

To address the confusion about and potential annoyance with the pop-up messages, Pioneer is offering a free firmware update to permanently disable these pop-up messages. Alternatively, the pop up messages will be disabled if a 2007 Map Date Upgrade is purchased and installed on the AVIC-S1.

If you would like to receive the free update to disable the pop up messages, you may do so in one of three ways:

  • Download the free update to your computer from here; OR
  • Order a computer disc containing the free update by calling Pioneer Customer Service toll free at 800-421-1404; OR
  • Calling Pioneer Customer Service toll free at 800-421-1404 to arrange for your AVIC-S1 to be mailed to Pioneer for Pioneer to install the free update. Pioneer service representatives are available Monday through Friday, 9:00 a.m. to 7:30 p.m. (Eastern Time).

If you have any questions, please contact Pioneer Customer Service toll free at 800-421-1404. Once again, Pioneer service representatives are available Monday through Friday, 9:00 a.m. to 7:30 p.m. (Eastern Time).

We sincerely apologize for any inconvenience this product issue may cause you, and we thank you for your cooperation and continued support of Pioneer.

Sincerely,

Pioneer Electronics (USA) Inc.

 

 

 

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