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Important: Notice about Firmware Upgrade for Certain '05 and '06 Home A V Receivers

March 15, 2007

Dear Valued Customer:

Re: Free Firmware Upgrade for Certain 2005 and 2006 Pioneer Home A/V Receivers

We would like to inform you of the availability of a free firmware upgrade to address a potential service issue with the following Pioneer home A/V receivers:

Pioneer has become aware that in some circumstances the above-listed receivers may experience certain audio and/or video symptoms related to the use of an HDMI port on the receiver. The symptoms include (1) picture quality issues (dark screen image, no video image, white screen and/or intermittent picture) when the input signal to the receiver is connected through an analog port (component, S-Video, composite) and the output signal from the receiver is connected though an HDMI port, or (2) low subwoofer speaker sound level when the input signal to the receiver is connected through an HDMI port. Importantly, this potential service issue does not pose any health or safety risk.

If you have an affected home A/V receiver and you are experiencing a service issue as described above, please contact Pioneer Customer Service toll free at 800-421-1404 to arrange for a free firmware upgrade. Pioneer service representatives are available Monday through Friday, 9:00 a.m. to 7:30 p.m. (Eastern Time).

We sincerely apologize for any inconvenience this potential service issue may cause you, and we thank you for your cooperation and continued support of Pioneer.

Sincerely,

Pioneer Electronics (USA) Inc.

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